Who needs a login
You need a login ID to enter match results, to enter comments on matches or to upload a picture. As well as having a login ID you need an organisation owner to add you as a user of that organisation.
To get a login ID
Use the LMS Contact link at the top to request one. Then ask your organisation owner (using the contact link under help when logged in). Login ids are only created if requested - they don't come automatically with ECF membership. If you want to request other logins so your team captains can enter results you need to provide names and email addresses via the contact form.
If you didn't get the welcome email for new login id
Usually this is because the email got put into a SPAM/Junk mail folder. Some email providers have a web based junk email folder so check there also. If you want to get the email again see below.
I forgot my password or login ID
Go to My Account then Request New Password. Enter your email address and it should reset your password and send you another email with login instructions. NOTE: you can do this for somebody else if you logoff yourself first.
Constantly getting logged off
Make sure that your browser security settings allows cookies.
Access denied
Check:
- Using the https:// url, not the http:// one.
- If setting a password for the first time, don't accept the terms and conditions until it prompts you again after the password is saved.