The steps for adding a new organisation are:
- Create users id(s) for the organisation owner.
- Create organisation
- Add owners
Add users
Select Add User from the LMS Administrator menu. Enter
- User name - can be anything - by convention first initial followed by surname, for example Malcolm Peacock would be mpeacock.
- Email address - required
- Password - leave blank and system will create one.
- Status - Active
- Notify user of new account - click this
- Name - fill this in.
Click Create New Account Inform the organisation owner of the username to help them identify the user to add to their organisation. The user will receive an email from the system. If they don't get the email it is probably because it got blocked in a SPAM / junk mail (possibly web based) or because the email address was wrong.
Create Organisation
Pick Add Organisation from the Administrator menu. Fill in the name, e.g. Birmingham League, scroll down and press Save. The organisation owner can change other settings as they wish later.
Add users to organisation
Click Owners (under Admin/Access) and search for which users you would like to be owners.
Troubleshooting
If the user didn't get their welcome email, then it's probably either:
- The system has their wrong email address (in which case there should have been an email delivery error message sent to mail@ecflms.org.uk)
- Its been classified as junk mail and they have a junk email or SPAM folder - possibly web based (sometimes they don't know about it)
- You forgot to check the notify user box when creating the user. In this case anyone could cause a new email to be sent using the request new password option and specifying the email address of the new user.
You can check if they actually have a user id using the User Search option under the ecf admin options (or by searching for them to add them to an organisation)